Birdie Bros recognizes that your privacy is very important to you. Providing your personal information is an act of trust that we take very seriously. Birdie Bros will not sell, trade, give, or rent any information obtained from you to a third party. Birdie Bros may, from time to time, amend, update, or change this statement. You should check this page periodically for changes to this statement.

We acknowledge that we may collect and store information about you as part of offering services on the website. In this regard, we will act ethically and as evidence of this commitment, we will take reasonable steps to comply with the following principles in relation to the information you give to us about you.

Collection

Birdie Bros collects the personal data that you volunteer via the www.birdiebros.com.au website via forms or by email. This information will only be collected by lawful and fair means.

In order to register with the Birdie Bros website, we require some basic information about you. We also allow you to provide additional non-required information on registration and at other times. Only information marked as ‘required’ during registration is needed to use services on the website. This information is used for identification purposes and to contact you when necessary.

As you browse the Birdie Bros website, we may log the IP address of your computer, session details, and domain name to evaluate which parts of the website you visit and how long you stay there. We do not link your computer’s IP address with any other information you have submitted to us. While a Birdie Bros user’s session may be tracked, all users remain anonymous when tracked.

IP tracking information is aggregated with tracking data from all site visitors to measure the number of visits, average time spent on the website, pages viewed, and to help diagnose problems with our servers.

Use and disclosure

Birdie Bros requires you to provide certain information about yourself to provide services to you. We will not rent, sell, or exchange information about you to third parties (other than related parties) except where you consent, or except where you would expect the information to be disclosed, or except where we have indicated we may disclose; or except where we are legally obliged to disclose such information.

By choosing to write a comment or customer review, you have consented to the use of this information in the future, for reproductions used in advertising by Birdie Bros, except where you have specified for us not to disclose this information.

Data quality

Birdie Bros will take reasonable steps to ensure that information we have about you is accurate, complete, and up to date when we collect and use it.

Data security

Birdie Bros will take reasonable steps to ensure that the personal information we hold about you is kept secure at all times. Birdie Bros will limit access to your personal information to employees and data processors that need it to carry out the service provided by us except where we inform you otherwise. Our employees and data processors are obliged to respect the confidentiality of clients and website visitors’ personal data. Birdie Bros will reinforce with other employees the policies and practices in relation to safeguarding personal information of clients and visitors, preventing its unauthorized access, use, or disclosure, and ensuring its proper handling.

Our website has policies, rules, and measures in place to protect the visitor’s personal data from:

Unauthorized access

Improper use

Alteration

Unlawful or accidental destruction

Accidental loss

Transparency

Birdie Bros will be honest and open with you about the type of personal information that is collected about you and the actual use of any such information. By giving out your personal information, or filling in the entry or application form, or writing a customer review, you have consented to the use of this information in the future, for marketing campaigns that Birdie Bros feels you may be interested in.

At any time, you have the option to opt out of receiving any future marketing material by contacting Birdie Bros by sending an Unsubscribe email to [email protected] or sending a written request to us by one of the methods in section 13 Contact Information.

Access and correction

If you provide us with satisfactory personal identification, such as your login details, Birdie Bros will let you have access to the information we keep about you and give you the opportunity to have that information corrected if it is found to be incorrect. Further, if Birdie Bros is not able to release details of personal information to you, then we will provide you with reasons for any denial of access or correction.

Anonymity

You can access our website home page and browse the public area of the Birdie Bros website without disclosing personal information. Birdie Bros will, wherever it is lawful and practicable, give you the option of not identifying yourself to us except where it is necessary to use our website services.

Transfer of Data

Birdie Bros will take reasonable steps to ensure that if any information you give us about you will remain subject to the protection given by our Privacy Statement or another statute or binding scheme which is substantially similar to this Privacy Statement.

Sensitive Information

Birdie Bros will not collect information that is considered highly personal or highly sensitive about you. For example, information relating to your racial or ethnic origin, religious or philosophical beliefs, sexual orientation or in relation to your health will not be collected by us.

Cookies

Birdie Bros uses cookies to hold session information, improve security during a visitor’s session online, ensure effective advertising tailored to the visitor’s needs, and provide you with your information. We may store a unique user identifier in a cookie to identify you between visits to the site. You can use your browser to disable cookies; however, Birdie Bros is not liable for any errors which may be encountered with the website as a result.

Client and Visitor Choice

By registering with Birdie Bros, you have chosen to receive promotional or marketing information from our website or organization and/or affiliates and alliances. At any time, you can opt out of receiving such information by sending a request to opt-out using any of the methods detailed in the contact information (section 13).

Coverage and Complaints

Our Privacy Statement covers Birdie Bros and the Birdie Bros website. If you would like to make a complaint on the basis that you feel your privacy has been breached because we have failed to comply with this Privacy Statement, you should contact us using any of the methods detailed in the contact information (section 13).

Contact Information

Email: [email protected]

Postal Address:

Birdie Bros

12/9 Hoyle Avenue, Castle Hill 2154, Sydney, Australia

Phone: 02 8313 5523